Tube King Delivery Information
Order Dispatch: All orders placed before 11:00am Monday to Friday (Excluding Bank Holidays) are shipped the same day where possible. Any orders placed after 11:00am Friday will be shipped the following working day (Monday). Unless the next day is a Bank Holiday, else they will ship the following working day.
Shipping Locations: UK Only. No International shipping available.
'Royal Mail 1st Class - ‘Aims to deliver the next working day, including Saturdays’ (excluding Bank Holidays) from £4.95
'Royal Mail 2nd Class - ‘Delivery in two to three working days, including Saturdays’ (excluding Bank Holidays) from £3.95
(Directly quoted from the Royal Mail)
Please Note: any reference to 'Royal Mail 24™' and 'Royal Mail 48™' are Official Royal Mail Service names and should not be interpreted as '24 Hour Delivery' and '48 Hour Delivery'.
All orders are sent using either a Signature service (for high value orders) or Tracked Click & Drop for all other others to give you added peace of mind.
Where a fully tracked service is used, the tracking reference will be emailed to you the same day of shipping.
*Special Offers / 'Free Shipping' offers - When running a free shipping offer the default service used will be Royal Mail 2nd Class (Standard Delivery) as per above unless otherwise stated. Any discount codes used for 'Free Shipping' must be applied at time of checkout and will not automatically be applied.
Discount Codes: Discount codes must be applied at checkout and match the terms of the promotion as specified on the product page where the code is offered. Using a code for products not included in the related offer will result in order cancellation.
Please note: if/when any Industrial Action takes place with the Postal Services, orders will be dispatched at the next available opportunity when services resume.
In some cases same day dispatch may not be possible for high volume orders due to stock availability.
Please note: if/when any Industrial Action takes place with the Postal Services, orders will be dispatched at the next available opportunity when services resume.
In some cases same day dispatch may not be possible for high volume orders due to stock availability.
Express shipping option relates to the selection of Royal Mail 1st Class.
NOTE:
Forwarding Companies: We reserve the right to cancel any order where a forwarding company address is used.
Temporary Address: Also, we reserve the right to cancel any orders where a Temporary address is being used (e.g hotel, B&B, caravan park, etc).
Incorrect Address: If a buyer uses an incorrect address at the time of placing an order and their order is unable to be delivered due to this incorrect or incomplete address; any applicable refund will be less the outgoing P&P paid by the buyer. We will of course try to identify any obvious address errors and we will contact you for confirmation. Your order will be held until your confirmation.
Important Notice for Repeat Incorrect Orders: In cases where multiple incorrect orders have been placed, we may pause dispatch until the customer confirms the order is correct, based on their confirmation email. This is to help avoid unnecessary returns, delays, and costs for both parties.
Delivery Only: Orders can only be placed via website and are shipped via the Royal Mail or Courier only. We do not allow collections whatsoever. Strictly no public access.
