How to: Request a price match
We'll go above and beyond to match the competitor’s price when you contact us. Simply:
- Email us via our contact form before you’ve bought from us, or up to 7 days after placing your order.
Either way, please tell our team the product code:
- Before Ordering: Let us know the URL link via our Contact Form
- After Ordering: Let us know the or the product SKU in the product's description), our price, and the competitor you want us to match. Also let us know of any relevant offer our competitor is running.
Price Match: Terms & Conditions
- We'll match a competitor’s current UK website price.
- The competitor’s product must be brand new, identical to ours, and offered on the same terms.
- Both the competitor and ourselves must have the product available and ready for delivery (out of stock items are not considered).
- We must be able to verify the competitor’s price and stock position (URL link is a great way to get this information to us).
- We can match the price of the product but not delivery costs or other services.
- Cannot be used with any other offer (including our Discount Codes).
- The companies we will price match are the big five: Wiggle, Tredz, Evans Cycles, Halfords and Chain Reaction Cycles. We feel these are price leaders in the cycle market and therefore offer the best value for us to beat.